Frequently asked questions
Can I pre-order? Or reserve ahead of your drop?
At this point I don't accept pre-orders or reserves for a few reasons... 1) I'll never catch up! If I'm doing pre-orders/reserves I will never catch up, and what I LOVE to do is offer a collection that drops all at once. 2) This gives me little room for making design choices because I am trying to satisfy the needs of one customer. While I love to make something that YOU LOVE, part of the joy for me is designing and going with the flow! And waiting for that one person who loves what I made.
Can you make a baby hat? Or a hat for my dog?
At this time, I do not offer the option of either. Childrenswear has a lot of laws/regulations and I am not prepared to make sure I follow all of the guidelines. Also, dog/kid head sizes range vastly! I am not logistically set up to create a hat pattern for every size. Also also, I would have to charge almost the same price for a kids/dog hat, as the labor is the same (just slightly less material), and I think the price would seem steep for a kid/animal accessory.
How will I know if the hat will fit?
The hats are made to fit a range of head/hair sizes. They have a bit of give (if your head is on the larger side) and they have a tie for around your head (if your head is on the smaller side and want to tie it on). The hats are best for someone with a head circumference of 22"-23" (or slightly smaller or slightly larger). The hats are FINAL SALE so please be sure you feel comfortable with that before purchase.
Do you ship to < insert name of country > ?
When will you be restocking hats? When will you be restocking masks?
Stay tuned! Once I know when the drop will be, I PINKY PROMISE I will let you know. I will send a newsletter to my email subscribers with all the info and pricing, and I will post to my instagram.
I love your brand! I wondered if you wanted to collab?
Thank you so much! I am not likely working on "collabs" at the moment because I am barely keep up with the existing demand. But thank you for appreciating what I am doing enough to want to post about it on your platform!
Why haven't I received a tracking number yet?
Double check the processing time for your order! A number of my items are MADE TO ORDER so I list the amount of time that can take. My best advice is to assume that it will take on the longer side because what a happy suprise that would be if it were quicker!